Yes, we offer free shipping for orders totaling $91 and above for US orders.

We use the United States Postal Service, First Mile,  FedEx, and UPS. To keep shipping rates down, we compare costs between these carriers and ship in the most efficient way.

Yes, we offer expedited shipping options. It's a shipping option purchasers have to pay for.

If your order hasn't arrived within the estimated delivery time, here's what you can do:

• Check Tracking Information: Take a quick look at the tracking details provided for your order to see if there are any updates or delays with the delivery.
• Contact the Carrier: If the tracking information doesn't offer clarity or indicates an issue, don't hesitate to reach out directly to the shipping carrier. They're usually able to provide more insight into the status of your package and can help you out.

Keep in mind that sometimes, unexpected hiccups like weather conditions or logistical challenges can cause occasional delays. It's part of the shipping adventure, but we're here to support you through it!

Unfortunately, once your order has been shipped, we are unable to change the shipping address. We advise you to double-check the accuracy of your shipping address before finalizing your order to avoid any issues with delivery. If you encounter any problems with your shipping address, please reach out to our customer support team at team@trytrendi.com as soon as possible, and we'll do our best to assist you further.

Yes! We ship to PO Boxes addresses within the US.

Not today. Currently, we only support product sale and shipment to the US.

If your tracking information indicates that your package has been delivered but you haven't received it, don't worry! Sometimes, carriers mark packages as delivered a little early. Here's what you can do:

• Double-check the delivery address to ensure it was correct.
• Look around your property, as carriers sometimes leave packages in inconspicuous spots.
• Check with neighbors, household members or your Property Manager in case they accepted the delivery on your behalf.
• Contact the carrier directly to inquire about the delivery status 

If you still can't locate your package, reach out to our customer support team at team@trytrendi.com, and we'll assist you further in resolving the issue.

If you're not completely satisfied with your purchase and would like to exchange it for a different flavor, no worries! You've got a 30-day window from the date of purchase to make the exchange.

Please note, opened packages may NOT be exchanged or returned.

Only products that are un-opened and in original condition are available for an exchange.

Just reach out to our customer support team at team@trytrendi.com, and we'll be happy to assist you with the exchange process.

We currently do not cover return shipping costs.

You have a 30-day window to try Trendi, and if you're not completely satisfied, we'll refund your purchase. Simply send us an email at team@trytrendi.com.

Then, return the un-opened original product/item to:

Trendi, A Techiverse LLC Company

2850 SW Cedar Hills Blvd, #2191, Beaverton, OR 97005

Once we receive your return, we'll send you an email to confirm its receipt within 7-14 days. If your refund is approved, a credit minus the restocking fee will automatically be applied to your credit card or original method of payment within 15-30 days.

See terms of service for more on the restocking fee.